ELDER CARE GUIDANCE LLC
Privacy Policy
Effective Date: March 6, 2026 | Last Updated: May 12, 2026
Your privacy is important to me, and I am committed to handling your personal information with care, honesty, and respect. This Privacy Policy explains what information I collect, how I use it, and the choices you have regarding your information when you visit eldercareguidance.com or engage my consulting services.
Information I Collect
Information You Provide Directly
When you reach out to schedule a consultation, complete a contact form, or communicate with me by email or phone, you may share personal information such as your name, email address, phone number, and details about your family's elder care situation. I collect only what is necessary to serve you well.
Information Collected Automatically
Like most websites, mine may collect certain technical information automatically when you visit, including your IP address, browser type, pages visited, and the date and time of your visit. This information is collected through standard web technologies and is used solely to understand how visitors use the site so that I may improve it.
Cookies
My website may use cookies (small text files stored on your device) to improve your browsing experience. You may configure your browser to refuse cookies, though some features of the site may not function as intended if you do so.
How I Use Your Information
I use the information you share with me for the following purposes:
To respond to your inquiries and schedule consultations. To provide the consulting services you have engaged. To send you follow-up information or resources relevant to your family's situation, if you have requested these. To improve this website and the quality of my services. To comply with applicable legal obligations.
I do not sell, rent, or trade your personal information to third parties. Ever.
Sharing of Information
I will not share your personal information with outside parties except in the following limited circumstances:
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With service providers who assist in operating this website or conducting my business, such as a web hosting provider or scheduling tool, and who are bound to protect your information.
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When required by law, such as in response to a court order or legal process
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With your explicit consent.
I accept no referral fees or compensation from senior living facilities, care providers, or any other third party. My only obligation is to you and your family — always. This means I have no financial incentive to share your information with outside organizations, and I do not do so.
Data Security
I take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and I cannot guarantee absolute security.
Retention of Information
I retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When your information is no longer needed, I dispose of it in a secure manner.
Your Rights and Choices
You have the right to request access to the personal information I hold about you. You may also request that I correct inaccurate information or delete your information, subject to any legal obligations I may have to retain. To make any such request, please contact me directly at the information provided below.
Children's Privacy
This website is intended for adults navigating elder care decisions. I do not knowingly collect personal information from children under the age of 18 (even though the current U.S. Children’s Online Privacy Protection Act is 13). I, personally, adhere to safer protocols when children are involved. If you believe a child has provided me with personal information, please contact me so that I may delete it promptly.
Third-Party Links
This website may contain links to external websites for your convenience. I am not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to This Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or applicable law. When I do, I will revise the "Last Updated" date at the top of this page. I encourage you to review this policy periodically.
Contact Me
If you have questions or concerns about this Privacy Policy, please reach out. I am here to help.
Sabrina Frederick, MPH
Elder Care Guidance LLC
(331) 213-2338
26-D Fernwood Drive
Bolingbrook, IL 60440-2920